If you'd like MirrorWay to ship another item BEFORE we receive the return, please place a NEW online order, and select OPTION 1 below.

Step 1)  Please Read and Understand Our Return/Exchange Policy (click here)

Step 2)  Submit the Return or Exchange Request below

Step 3)  Receiving an RMA# via Email within 3 to 7 business days

             (if the item is qualified for return or exchange)

Step 4)  Returning Product with an RMA#  details >

Note:

This Return/Exchange Request is NOT for damaged or defective item.

If the item is not working properly, please click here to submit request.

If the item is damaged, please click here to submit request.

OPTION 1:

I already placed another NEW order with mirrorway.  Please ship my NEW order ASAP and I will return the item I just received.  My new order#:

OPTION 2:

Quick Exchange for another Item#:

I haven't placed another new order.  I want mirrorway to enter a NEW order for me.  mirrorway will charge the original payment method and ship the exchange item BEFORE mirrorway received the return.

OPTION 3:

Normal Exchange for another Item#:

I want mirrorway to ship exchange item AFTER the return has been received.

OPTION 4:

Replace with same item

OPTION 5:

Request refund only

OPTION 6:

Others:

* Is item in the original packaging including all manuals & instructions?

(The original packaging & manuals and instructions are REQUIRED for all returns.)

-Select One- Yes No

* Did you open the outer shipping box already?

(This is the shipping box where original shipping label is attached)

-Select One- Yes No

-Select- YES   "YES" is required